Terms of Service

01Eligibility and account accuracy

You must be at least 18, legally able to enter this agreement, use your own account, and provide materially accurate information.

• One person may not operate deceptive duplicate accounts.
• Phone, liveness, face-consistency, location, photo, age, safety, or account checks may be required.
• A verification badge reduces risk but is not a government identity or background-check guarantee.

02Discovery catalog

After verification, eligible profiles may browse a server-filtered catalog by age, country, city, visibility, and activity order.

• Catalog results are not a promise of compatibility or availability.
• Blocked users, active permanent chats, privacy restrictions, safety restrictions, and ineligible profiles are excluded.
• Online and recent-activity labels are approximate product signals and may be delayed.

03Offers and permanent chats

A user may send a permanent-chat offer from the catalog. A pending offer normally expires after 24 hours.

• While an offer is pending, a recipient with an active subscription or promotional access can view the sender and accept it. Free recipients see blurred profile information and photos and cannot accept incoming offers; they may decline them.
• If both users send each other an offer, a permanent chat may be created automatically.
• The 24-hour value is the pending-offer lifetime; it is not a blanket cooldown after rejection, acceptance, or chat removal.
• Daily product or safety limits may apply and are shown in the app.

04Communication and user content

Permanent chats can support text, photos, video, original voice messages, transcription, translation, reactions, reporting, and blocking where available.

• You retain ownership of your content and grant 72 a limited licence to host, process, transmit, translate, transcribe, moderate, and display it to provide the service.
• Do not upload unlawful, non-consensual, exploitative, deceptive, infringing, or harmful content.
• Another user's content may not be copied, exported, published, harassed with, blackmailed with, or used outside the permitted conversation.

05Plans, promotional access, and limits

In selected territories and campaign periods, 72 may provide 7 or 365 days of app-level promotional access to verified accounts that satisfy predefined eligibility conditions. The applicable period and end date are shown in Subscription plans.

• The standard promotional-access period is 7 days. An eligible verified account may receive a 365-day campaign period under the campaign conditions configured for its territory.
• App-level promotional access is not an App Store or Google Play subscription trial, creates no automatic charge, and is separate from any store subscription purchase.
• Match preference can be corrected during onboarding. After profile verification is completed, it cannot be changed; using another preference requires full in-app account deletion and a new registration. A new registration does not guarantee that a prior campaign entitlement will be granted again.
• Free access includes 20 outgoing offers per day and no incoming-offer acceptance. Weekly and monthly subscriptions and both 7-day and 365-day promotions include 250 outgoing offers per day and unlimited incoming-offer acceptance. Free outgoing translation remains 10 text or voice messages per permanent chat per day. Daily allowances renew at 00:00 in the account time zone.
• Store price, billing period, renewal terms, and eligibility displayed before purchase control the transaction.
• Subscriptions include a period translation allowance: 250,000 weekly or 1,000,000 monthly. Separate purchased add-ons have no time-based expiry. The Subscription and Translation Add-on Terms describe usage order, free and promotional access, renewal, price changes, refunds and deletion. No plan guarantees a match or a reply.

06Safety, moderation, and enforcement

72 may review reports and use automated or human moderation to protect users and enforce these Terms.

• You may block and report users or content.
• Accounts or features may be limited, suspended, or terminated for safety, fraud, abuse, legal, payment, or integrity reasons.
• 72 is not an emergency service. Contact local emergency services if anyone is in immediate danger.

07Changes, price changes, and governing rules

We may update the service and these Terms prospectively with notice required by applicable law.

• The initial price is not a lifetime guarantee. Future changes can apply to existing subscribers through store procedures, required notice and any separately required approval. This contract is not blanket advance consent to increases and does not waive cancellation or mandatory consumer rights.
• A contract clause does not override mandatory consumer, equality, privacy, or local law.
• Continued use after a lawful effective date may constitute acceptance where permitted; material consent-dependent processing requires a new lawful basis or consent.

08No guarantee and no safety warranty

Phone verification, liveness, profile photo, location, and safety signals are used to reduce risk; they do not eliminate risk.

• 72 does not guarantee legal identity, age, gender, location, intention, compatibility, or real-world safety.
• 72 is not an emergency assistance, law enforcement, ambulance, crisis hotline, or physical safety intervention service.
• In immediate danger, contact local emergency services or law enforcement.

09Other member content

Another user's photos, videos, voice, messages, profile media, and personal information do not belong to you. You may view them only inside 72 and only for permitted introduction and chat purposes.

• Downloading, saving to gallery, copying, exporting, resharing, publishing, screen recording, screenshots, recording with another device, commercial use, harassment, blackmail, and doxxing are prohibited.
• 72 may try to block save-to-gallery and some sharing paths, but cannot guarantee that every screenshot, screen recording, or second-device recording method is technically impossible.

10Verification, liveness, and profile consistency

72 may use phone verification, real-camera checks, liveness signals, profile-photo consistency, declared-information consistency, device signals, approximate location, and abuse-prevention systems.

• These checks are not official identity verification, KYC, guaranteed age/gender/location verification, or a guarantee that a user is safe.
• You may not bypass, manipulate, replay, spoof, or fake verification, liveness, camera, location, or profile-consistency checks.

11Prohibited conduct

The following conduct is prohibited on or through 72.

• Underage use, fake identity, impersonation, deepfakes, fake media, and verification bypass.
• Scams, money requests, gift cards, phishing, investment/crypto fraud, harassment, stalking, threats, hate, and discrimination.
• Sexual exploitation, trafficking, sextortion, grooming, CSAM, non-consensual intimate media, doxxing, blackmail, and personal data exposure.
• Unauthorized recording/saving/sharing, spam, commercial solicitation, bots, scraping, malware, reverse engineering, platform manipulation, fake reports, and illegal activity.

12Suspension and termination

72 may limit, suspend, or terminate accounts for Terms violations, Community Guidelines violations, fake profile risk, abuse, safety risk, verification manipulation, ban evasion, fraud, legal requests, store policy, or platform-integrity reasons.

• After deletion or termination, limited records may be retained for safety, fraud prevention, re-registration prevention, disputes, audit, legal obligations, law enforcement requests, or moderation history.

13Disclaimers and limitation of liability

To the maximum extent permitted by applicable law, 72 is provided "as is" and "as available". 72 does not guarantee uninterrupted, error-free, secure, spam-free, fraud-free, abuse-free, or risk-free operation.

• 72 does not fully control user statements, intentions, conduct, decisions, off-platform actions, scams, harassment, false information, meetings, or real-world behavior.
• To the maximum extent permitted by law, 72 may not be liable for indirect, incidental, special, punitive, or consequential damages.

14Profile visibility and media

Profile and gallery access depends on account eligibility, privacy settings, moderation and the relationship between the accounts. In the discovery catalog, additional profile photos and videos remain blurred until the viewer has at least 3 eligible photos or videos on their own profile. The main profile photo does not count. In a mutually accepted permanent chat, the first 3 eligible gallery items can be previewed; viewing more requires the viewer to meet the same contribution rule. These viewing rights never grant permission to save, publish or redistribute another person’s content. Free accounts cannot open the identity or profile details of a blurred incoming offer or accept that incoming offer; they can decline it.

15Offer expiry, rejection and visibility

New pending offers expire after 24 hours. Older offers may keep the deadline stored when they were created. Expiry is not a rejection and does not by itself start a rejection penalty. While an incoming offer is pending, its sender is omitted from the recipient’s discovery catalog. If a recipient rejects an offer, the rejected sender cannot see that recipient in the discovery catalog for 72 hours. Blocking, privacy or other eligibility rules may independently prevent visibility.

16Your rights and service changes

No provision removes mandatory consumer, equality, privacy or other rights that apply where you live. Limits and disclaimers apply only to the extent permitted by law. A service change does not amount to blanket consent to a new data-processing purpose, a future price increase or new marketing. Material changes are subject to applicable notice and consent requirements. Contact support@ai72app.com with questions about your account, these terms or a decision affecting you.