Subscription and Translation Add-on Terms

01Plans and included use

A weekly subscription includes 250,000 translation tokens per verified weekly period; a monthly subscription includes 1,000,000 per verified monthly period.

• Both plans retain the full catalog and existing chats, show incoming-offer profiles, allow unlimited acceptance or rejection of incoming offers and include up to 250 outgoing offers per day. Translation uses the included token balance; it is not unlimited.
• Unused subscription-period allowances expire at that period's end and do not accumulate. A new verified paid period creates its own allowance. Cancelling renewal does not immediately remove the remaining paid-period allowance.

02What translation tokens measure

Tokens measure the AI provider's actual processing for your outgoing text translation and voice transcription/translation. They are not words, money, cryptocurrency or a fixed number of messages.

• The provider-reported total includes input and output, including translation instructions and any reasoning already included in that total; these components are not added twice. A voice message can require more than one processing stage.
• Incoming messages and messages that do not require translation between the participants' languages do not use this translation allowance. A rejected request before processing uses no tokens. A provider-confirmed processing stage may use tokens even if a later delivery stage fails; unknown usage is not guessed or charged.
• Message-count examples are estimates only, not a guarantee. Language, message length, content and voice usage change consumption. A temporary reservation can reduce spendable balance while a request is being confirmed; it is not a second charge.

03One-time translation add-ons

The 100,000, 250,000, 500,000 and 750,000-token packs are consumable purchases, separate from subscriptions. You can buy the same pack repeatedly; each distinct verified purchase adds its stated amount once.

• Purchased add-on tokens have no time-based expiry and are not removed when a subscription renews or ends. The balance belongs to the same 72 account, not the device, and cannot be transferred, sold or exchanged for cash except where mandatory law requires a remedy.
• Active subscription or promotional-period tokens are used before purchased add-on tokens. In the post-promotion free plan, each chat's daily free translation allowance is used before add-ons. An add-on does not unlock other subscription benefits.
• Payment approval and server verification must complete before tokens become available. Restore Purchases can recover eligible subscriptions; consumed store products are not reissued as new purchases. Already verified add-on balances are recovered by signing in to the same 72 account.

04Introduction, campaigns and free access

Standard app-level promotional access lasts 7 days and includes one 250,000-token allowance. Eligible verified accounts may receive a 365-day campaign with 1,000,000 tokens per seven-day period starting from the original campaign date. Both promotions include 250 outgoing offers per day and unlimited incoming-offer acceptance.

• These are app-level access periods, not App Store or Google Play subscription trials. They need no payment method, do not automatically charge, and do not restart through re-registration. Unused period tokens expire; the final campaign window ends with the campaign.
• Campaign eligibility follows predefined, disclosed conditions, territory, campaign period and verified account records. Match preference may be corrected during onboarding but is locked after verification; changing it requires account deletion and new registration and does not guarantee a new campaign.
• After promotional access ends, free access retains the catalog and existing chats, 20 outgoing offers per day and 10 outgoing text or voice translations per permanent chat per day. Free users see blurred photos and information on incoming offers and cannot accept them; they can decline them. An active subscription or promotion is required to view and accept incoming offers. Each chat has its own 10 translations. Free daily allowances reset at 00:00 in the account time zone and do not roll over.
• Your own access type, remaining balances, period end and applicable renewal date are shown in Subscription plans / Balance and add-ons. Buying a subscription does not add an overlapping promotional grant for the same time.

05When the allowance is insufficient

If no usable translation allowance is available, supported text and voice messages continue in their original form. The app explains that translation has stopped and shows a renewal date when one is applicable, with options to review plans or buy tokens. A paid renewal depends on successful store payment and verification. Original-only messages are not translated later merely because you buy tokens or renew.

• Original-only messages do not start translation or transcription processing or its preparation animation. They are not translated retrospectively if you later buy tokens or renew.
• New messages can use translation again after sufficient verified allowance is available, if the participants' languages require translation. Same-language conversations do not enter this translation-quota flow.

06Renewal, cancellation and payment problems

Subscriptions renew automatically unless cancelled in the relevant store by its deadline. Add-ons do not renew automatically.

• Deleting the app or 72 account does not cancel a store subscription. Use the store's subscription-management settings. Access normally continues until the verified paid period ends, unless the store revokes or refunds it.
• A payment grace period or billing retry is not itself proof of a new paid period and does not create duplicate token grants. The verified store status determines continued access.

07Prices and future changes

72 may change future subscription or add-on prices through App Store or Google Play, including in response to costs, taxes or exchange rates. The localized store purchase sheet states the price of the transaction you confirm.

• The initial subscription price is not a lifetime price guarantee. A future price change may also apply to existing subscribers through the store's existing-subscriber migration process, after the notices and any separate consent required by the store and applicable law.
• Accepting these terms is not advance consent to every future increase and does not waive notification, separate approval, cancellation or mandatory consumer rights. Where approval is required but not given, the subscription does not renew at the increased price. Store notice periods can require additional renewals at the previous price.
• Changes do not retroactively charge for a completed purchase or reduce the token amount already bought in an add-on. No subscription or add-on price change is made merely by updating this document.

08Refunds, mistakes and account deletion

Request refunds through the store that processed the payment. Store rules and mandatory consumer remedies, including any applicable withdrawal rights, remain unaffected.

• For a refunded or revoked add-on, only that purchase's unused tokens are removed automatically. Previously used tokens create a review record; unrelated purchases are not automatically deducted and no negative balance is created. Subscription access follows the store's verified refund or revocation status.
• Before deleting an account with unused purchased tokens, 72 shows the remaining amount and requests a second confirmation. If you continue, access to that account-bound balance closes with the account; a new account does not inherit it. This does not waive store refund or mandatory legal rights.
• If a purchase is charged but delivery is unconfirmed, do not repeatedly purchase to fix it. Retry verification or contact support@ai72app.com with the store order reference, never payment-card details, passwords or one-time codes.

09Optional shared balance for one chat

An eligible male account can enable or disable shared translation funding for a female participant in that specific active permanent chat. Female accounts cannot fund other users through this feature. Sharing covers supported in-chat text, voice and video-subtitle translation when the recipient has no usable allowance of her own; it does not transfer ownership of tokens or unlock unrelated subscription rights. Her own usable balance is used first again after renewal or purchase. Existing debt in her account is not paid from the other participant’s balance. Ending, deleting or blocking the chat invalidates its sharing permission; recreating a chat does not carry the old permission over. Work already accepted keeps its original payer for settlement or release. Sharing is voluntary and creates no obligation to reply or continue a conversation.

10Reservations, completed work and negative balances

For supported voice and video-subtitle work, a reservation is a temporary hold, not the final charge or a fixed minimum purchase. Actual confirmed processing can exceed the hold and leave a negative token balance in the paying account. The debt is settled from that account’s later eligible renewal or purchased tokens, not from another user’s existing balance. No automatic monetary purchase is created by a negative token balance. Failed or cancelled work is settled or released according to confirmed processing; we do not invent usage for work that did not occur.