72 · Mulayo na Tsireledzo

Zwiga zwa Subscription na Translation Add-on

Mapulani a u vuselelela, nndaela dza tshikhathi, add-ons dza u vuselela, mutengo, refunds na u cancellation.

O khwinifhadzwa ·

72 i ṱoḓa u ṱangana na subscription dza u vuselelela (recurring subscriptions) na translation add-ons dza u shumisa ha tshifhinga tshipfufhi (separate one-time translation add-ons) nga store i sumbedzwaho kha devayisi yaṋu. Ḓivhazwolani mutengo une wa shandulwi (localized price), tshifhinga tsha billing, na nndaela ine ya khou katelwa musi mu tshi khou ṱoḓa u renga. U ṱanganedza zwiga izvi a zwi tshimbidzi u pfuka ha mutengo u songo sumbedzwaho wa u ḓaḓa ha murahu.

01Mapulani na u shumisa kuhumbulwaho (included use)

Subscription ya vhiki i na 250,000 translation tokens nga tshikhathi tsha vhiki hu tshi khou vhudzwa (verified weekly period); subscription ya mwezi i na 1,000,000 nga tshikhathi tsha mwezi hu tshi khou vhudzwa (verified monthly period).

  • Dziplani dzoṱhe dzi dzula dzi na katalogi yo fhelelaho na dzi-chat dzino dzikho, dzi sumbedza phurofaiḽi dza tshifhiwa tshi dzhena, dzi tendela u dzhia kana u hana tshifhiwa tshi dzhena hu si na mukano, nahone dzi katela u swika kha 250 dzoṱhe dzi bvelaho nnḓa nga duvha. U ṱalutshedza hu shumisa bhalansi ya thokeni yo katelwaho; a huna u sa fhelela.
  • Nndaela dza tshikhathi dza subscription dzine dza si shumiswe dzi fhela mwisho wa tshikhathi tshiṅwe na tshine. Tshikhathi tshiṅwe tshi ṱalelwaho u vha verified na u bvisa (verified paid period) tshi vhea nndaela yayo. U cancellation ha u vuselelela a ho ambi u bvisa uṅwe musi tshiṱuku tshasala tshoṱhe tsha tshikhathi tsha u bvisa.

02Fhungo (tokens) i sa tsivhudza zwine zwa vhonwa (what translation tokens measure)

Tokens dzi sa tsivhudza u shuma ha u ṱumanya (processing) huṅwe na huṅwe hune AI provider ya ṱoḓa kha u shandula text i khou bva (outgoing text translation) na u ṱalula/u shandula khwiṋe/zwiga zwa phiwowho (voice transcription/translation). A dzi si mavhudzidzo (words), mari, cryptocurrency, kana namba yo tiwaho ya mivhigo.

  • Hune provider a vhidza khona huṅwe na huṅwe total i katela u fhedzisela (input) na u humela (output), u katela na malangulalelo a translation na vhutshilo (any reasoning) he na eḽiṱe (already included) kha total iyo; izwi zwipande a zwi engetwi nga u ṱuḓa kavhili. Muvhigo wa phiwowho u nga ṱoḓa stages dza u processing dzaphezu ha imodzi.
  • Mivhigo i khou thoma (incoming messages) na mivhigo ine ya si ṱoḓe u shandula pakati ha mitauro ya vhatambi (participants' languages) a zwi shumisi nndaela iyi ya translation. Khu ṱambelani (rejected) ha thabelo musi zwi si athu u processing a zwi shumisi tokens. Stage ya u processing ine ya faʻama (provider-confirmed) i nga shumisa tokens zwi tshi bva uri kha nḓila ya u ṱuvanyisa i tevhelaho i a kulelwa; kushumisa hu si na zwo ḓivhei a zwi koni u vhea kana u bviselwa (charged).
  • Zwiṱalukanyo zwa u balelwa huṅwe na huṅwe nga vhuŵa-huvhi (message-count examples) ndi zwe zwa pfala fhedzi (estimates) huno hu si na garanti. Mitauro, u ḓowelela ha mivhigo (message length), tshiṱaḓa (content) na u shumiswa ha phiwowho zwi shanduka u dzhia (consumption). Tshithu tsha reservation ya tshifhinga (temporary reservation) tshi nga dzhia balance ine ya nga ṱumani (spendable balance) musi thabelo i tshi khou khwaṱhisedzwa; a si charge ya vhuṱanu.

03One-time translation add-ons

Miphakha ya 100,000, 250,000, 500,000 na 750,000-token ndi kutshimbidziwa ha u renga (consumable purchases), zwi si zwa subscription. Ni nga renga pfunzo (same pack) u vhuyelela; pfumudzo yeneyo i fanaho i ya vhudzwa (distinct verified purchase) i engetwa na nndaela yayo ine ya vhidzwa kamwe fhedzi.

  • Token dza purchased add-on a dzi na u fhela ha tshifhinga (time-based expiry) nahone a dzi bviswi musi subscription i tshi vuselelela kana i tshi fhela. Balance i ya kha akaunti yaḽiḽa 72 fhedzi, hhayi kha devayisi, nahone a i koni u shandulwa, u ṱengisa kana u ṱhandulwa u ita cash, u mona hune muthetho u tshi ṱoḓa mushumo wa u lugisa (remedy).
  • Tokens dza active subscription kana dza promotional-period dzishandiswa dzi thoma musi dzi tshi bva kha purchased add-on tokens. Kha free plan ya murahu ha phiramphirisi, nndaela ya translation ya mahala nga ḽiḽi chat i shumiswa musi hu thoma phanḓa ha add-ons. Add-on a i fungi/u vhofha dzifhiṅwe zwa ndivho dza subscription.
  • Hu tea u khwaṱhisedza u bviswa (payment approval) na u tshedza ha server (server verification) zwi tshi khwaṱhisedzeya musi tokens dzi tshi ṱalelwa. Restore Purchases i nga thola subscription dzi re na khwanḓo; zwoṱhe zvine zwa shumiswa kha store a zwi vuyi zwa rengwa sa zwoṱhe zwo renga zwiswa. Balance dza add-on dzi no ḓivhiwa dzi khou tholwa musi ni tshi login kha akaunti i fanaho ya 72.

04U bvisela khagala (Introduction), campaigns na u wana mahala

U swikelela ha phurogiramu ya app-level ya standard hu dzula maḓuvha a 7 nahone hu katela tshumelo nthihi ya 250,000-token. Akhaunthi dzo khwaṱhisedzwaho dzine dza vhofhololwa dzi nga wana khampeni ya maḓuvha a 365 i re na 1,000,000 thokeni kha tshiimo tsha maḓuvha a sumbe tshi thomaho u bva kha duvha ḽa u thoma ḽa khampeni. Phurogiramu dzoṱhe dzi katela 250 dzoṱhe dzi bvelaho nnḓa nga duvha na u dzhia tshifhiwa tshi dzhena hu si na mukano.

  • Izwi zwi zwikhathi zwa u wana ha app-level, hu si App Store kana Google Play subscription trials. A zwi ṱoḓi nḓila ya u bvisa (payment method), a zwi do vhuyi zwi bvela phanḓa (do not automatically charge), nahone a zwi vuseleli hafhu nga u re-register. Tokens dza tshikhathi dzine dza si shumiswe dzi fhela; zwoṱhe zwiṱuku zwa u fhedza kha window ya u fhedzisela zwi fhela na campaign.
  • Khu wana ha campaign ho tevhela zwikhethewa zwine zwa vhonadzwaho (predefined, disclosed conditions), ndango (territory), tshifhinga tsha campaign na rekhodi dza verified accounts. Ḓivhazwolani khetho ya match i nga sumbedzwa u khwaṱhisedzwa musi u tshi khou ṱalelani (onboarding), fhedzi zwi ṱalelwa (locked) ngeno ha verification; u shandula zwi ṱoḓa u tshipa akaunti na u renga registration ṱhya, nahone a zwi garanti campaign yo ṱalelwaho ṱhanu.
  • Musi u swikelela ha phurogiramu ho fhela, u swikelela ha mahala hu dzula hu na katalogi na dzi-chat dzino dzikho, 20 dzoṱhe dzi bvelaho nnḓa nga duvha na 10 dzoṱhe dza u ṱalutshedza milaedza ya tshibogo kana ya ipfi yo bvelaho nnḓa kha chat i sa fheli nga duvha. Vhushumeli vha mahala vha vhona zwifanyiso na mafhungo o fholaho kha tshifhiwa tshi dzhena nahone vha nga si tshi dzhie; vha nga tshi hana. Subscription kana phurogiramu i shumaho i a ṱoḓea u vhona na u dzhia tshifhiwa tshi dzhena. Chat iṅwe na iṅwe i na 10 yayo ya u ṱalutshedza. Zwipimo zwa duvha zwa mahala zwi vhuedzedzwa nga 00:00 kha tshipida tsha tshifhinga tsha akhaunthi nahone a zwi kuvhanganyiwi.
  • Uwana haṋu huṱuku, balances dza tshanḓa (remaining balances), kumbo kwa tshikhathi (period end) na letsatsi la vuseleli (applicable renewal date) zwi sumbedzwa kha Mapulani a Subscription / Balance na add-ons. U rengela subscription a zwi engeti grant ya u phiramphirisa ine ya nga tandavhudzulela (overlapping) nga tshifhinga tshi fanaho.

05Musi nndaela i si yone ya kukwanisa

Arali hu sa vhe na thendelo la u fusha u fashunula ho tendelwaho, milaedza ya tshibalo na ya ipfi yo tikedzwaho i bvela phanḓa i kha tshivhumbeo tshayo tsha mathomo. App i ṱalutshedza uri u fashunula ho no ima nahone i sumbedza datumu ya u vusuludza musi i tshi shuma, u na khetho dza u sedzulusa phulani kana u renga token. U vusuludzwa ho badelwaho hu ḓitika nga u badelwa zwavhuḓi ha store na u khwaṱhisedzwa. Milaedza ya mathomo fhedzi a i fashunuliwi nga murahu nga uri ni renga token kana ni vusuludza.

  • Mivhigo ya original-only a i thangi translation kana transcription processing kana animation ya u i ṱoḓa (preparation). A i shandulwi nga murahu (retrospectively) musi ni tshi khou renga tokens kana ni tshi vuselelela.
  • Mivhigo mipya i nga shumisa translation hafhu musi nndaela ya verified yo leluwa i tshi wana. Izwi ndi kokotolo musi mitauro ya vhatambi i tshi ṱoḓa u shandula. Zwi amba na mitauro i fanaho (Same-language conversations) a zwi qali kha iyi nzira ya translation-quota.

06Vuseleli (Renewal), cancellation na mathomoni a u bvisa (payment problems)

Subscription dzi vuselelela automatically mura hu si na cancellation kha store yo khwaṱhisedzwaho nga deadline yayo. Add-ons a dzi vuseleli automatically.

  • U tshipa app kana akaunti ya 72 a zwi khanseli store subscription. Shumelani settings dza store dza subscription-management. U wana zwi dzhielwa phanḓa sa zwiṅwe musi tshikhathi tsha verified paid tshi tshi fhela, u mona musi store i tshi vula (revokes) kana i tshi thumela refund.
  • Payment grace period kana billing retry a si yawe fhedzi sumbedza phindulo ya tshikhathi tshiswa tsha u bvisa, nahone a i vumbi duplicate token grants. Status ya verified kha store ndiyo i sumbedzaho uri u wana ku khou dzhielwa phanḓa.

07Mutengo na shanduko dza murahu

72 i nga shandula mutengo wa subscription kana add-on dza murahu nga App Store kana Google Play, u katela na u tikedza u ya nga mutengo, tase (taxes) kana exchange rates. Pepa (localized store purchase sheet) kha store i sumbedza mutengo wa transaction ine na khou khwaṱhisedza.

  • Mutengo wa subscription wa u thoma a u si mutengo wa tshifhinga tshoṱhe (lifetime price guarantee). Shanduko ya mutengo ya murahu i nga shumiswa na vha-subscriber vha zwoṱhe vha dzine dza vha hone nga tshilidzi (migration process) tshi tshi khou shuma kha store, ngeno ha nnḓivhadzo na u pfuki (consent) vhuṅwe na vhuṅwe he store na muthetho zwi tshi ṱoḓa.
  • U ṱanganedza zwiga izvi a si pfuki (advance consent) ya u ḓaḓa musi ri tshi khou tea kha zwiṅwe zwa murahu, nahone a zwi si bveletshedzi (waive) notification, u khwaṱhisedzwa huṅwe ha u ṱoḓea, cancellation kana mandatory consumer rights. Hune approval i tshi ṱoḓea fhedzi ya sa wani, subscription a i vuseleli nga mutengo wo ḓaḓaho. Zwikhathi zwa store notice zwi nga ṱoḓa u vuselelela huṅwe na huṅwe kha mutengo wa kale.
  • Shanduko a dzi iti retroactively charge kha u bvisa (completed purchase) ku no fhedza, kana u khou ṱoḓula token amount ine na i vhala kha add-on. A hu na shanduko ya mutengo wa subscription kana add-on i khou khou ḓoita fhedzi nga u update iyi docuement.

08Refunds, u ṱhalutshedza (mistakes) na u tshipa akaunti

Ṱumbulani u renga refund nga store ine ya ṱumisa payment. Mitemo ya store na u lugisa ha mu-mutengi vhuṅwe na vhuṅwe (mandatory consumer remedies), u katela na u ralo u bvisa (withdrawal rights) he vhu tshi khou khwaṱhisedzwa, a zwi tshinyadzwi.

  • Kha add-on ine ya ṱungululwa kana ya bviselwa refund, ndi fhedzi tokens dzine dza si shumiswe dza u renga iyo ine dza bviswa automatically. Tokens dzine dza shumiswa zwavho kale dzi vumba rekodi ya review; u rengela ha zwi si na nḓowelo (unrelated purchases) a ho bvi zwifhioṱhe (not automatically deducted) nahone a ku bviswi negative balance. U wana kha subscription ku latela verified refund kana revocation status ya store.
  • Musi ni tshi khou tshipa akaunti na tokens dzine dza si shumiswe, 72 i sumbedza huṅwe na huṅwe amount ine ya sala nahone i khou humbela u khwaṱhisedza kwo vhuvhili. Musi ni tshi khou ṱela phanḓa, u wana kha iyo balance ine ya batanesa na akaunti ku xela na akaunti; akaunti nthihi a i dzhi (does not inherit) iyo balance. Izwi a zwi si vhidze zwenezwo zwa store refund kana mandatory legal rights.
  • Kana payment yo bvisiwa fhedzi u ṱuvanyisa (delivery) ku sa khwaṱhisedzwi, ni si khou renga u vhuyelela u itela u i sitha. Linga u khwaṱhisedza vhuye kana ni ṅwala support@ai72app.com ni tshi shumisa store order reference, hu si payment-card details, passwords kana one-time codes.

09Bhalansi yo kovhekanywaho ya ḽiṅwe puḽane ḽa ḽiṅwe themo

Akaunti ya munna yo tendelwaho i nga thoma kana i nga imisa u kovhekana ha tshelede ya u fashunula ya mutambi wa tshisadzi kha ḽenelo ḽiṅwe themo ḽa zwino ḽo tshamaho. Akaunti dza tshisadzi a dzi koni u fusha vhaṅwe vhashumisi nga nḓila iyi. U kovhekana hu fara u fashunula ho tikedzwaho ha text, voice na video-subtitle khathihi kha chat musi muṱanganedzi a si na thendelo yawe ine ya shuma; a hu shanduli vhune ha vha ha token kana u vula pfanelo dza subscription dza tshine tshi sa tshimbidzanwi. Bhalansi yawe ine ya shuma i shumiswa u thoma hafhu nga murahu ha u vusuludzwa kana u rengwa. Mulandu u re kha akaunti yawe a u badeliwi nga bhalansi ya muṅwe mutambi. U fhelisa, u phumula kana u thivhela chat zwi ita uri thendelo ya u kovhekana i sa shumi; u fhaṱa chat hafhu a hu imi na thendelo ya kale. Mushumo wo no ṱanganedzwa u kha ḓi dzula u na mubadi wa mathomo kha u badeliswa kana u bviswa. U kovhekana ndi ha u funa nahone a hu thomi muṅwe mulandu wa u fhindula kana u bvela phanḓa na nyambedzano.

10Zwi vheiwaho, mushumo wo fhedzaho na bhalansi i si na tshaḓa

Kha mushumo wo tikedzwaho wa voice na video-subtitle, reservation ndi u ṱanganedzwa ha tshifhinganyana, a si theko ya u fhedzisa kana tshumelo ya u renga ya musi hu tshi khou shuma. U shumiswa ho khwaṱhisedzwaho hu nga fhira hold nahone ha sia bhalansi ya token ine ya vha na tshaḓa kha akaunti i badelaho. Mulandu u badelwa u tshi bva kha u vusuludzwa ha murahu ha akaunti iyo kana token dzo rengwaho, hu si kha bhalansi ya muṅwe mushumisi ine ya vha hone. A hu vhumbwi u rengwa ha tshelede nga zwenezwo zwa bhalansi i si na tshaḓa ya token. Mushumo wo kundelwaho kana wo fheliswaho u badeliswa kana u bviswa u tshi tevhedza u shumiswa ho khwaṱhisedzwaho; ri a hana u ita tshumiso ya zwine a zwi ngo itea kha mushumo une wa sa shume.

Mupfuni wa tshumelo na vhukwamani ha phirivhesi

72 · Recep Duman

support@ai72app.com

Mbudziso, zwithu zwa phirivhesi na mivhigo ya tsireledzo: support@ai72app.com. Arali hu na khombo i yaho nga u ṱavhanya, kwamanani tshumelo dza phisa dza fhethu.